All reservations require a minimum deposit or US$ 350 per guest according to the following table:

• Reservations made within 120 days or more prior to arrival date: Deposit within a maximum of 10 days after date of request. Total payment maximum 60 days prior to the arrival date.
• Reservations made between 119 and 90 days prior to arrival date: Deposit within a maximum of 10 days after date of request. Total payment maximum 60 days prior to the arrival date.
• Reservations made between 89 and 0 days prior to arrival date: Total payment should be made immediately.

Special reservations conditions for Exploration Packages during Christmas and New Year.

• A deposit of 10% must be paid immediately to confirm the reservation.
• 30% of package rate, 240 days prior to arrival date.
• 50% of package rate, 180 days prior to arrival date.
• Balance of the total payment should be made 120 days prior to arrival date.

NOTE: All reservations have a “Tentative” status until the reception of the required deposit. With the deposit, the reservation(s) will be changed to a “Pre-confirmed” status. With total payment, it will be changed to a “Confirmed” status.

Cancellations and penalties:
• Cancellations made 90 days or more prior to arrival date have no penalties. Cancellations made between 89 and 60 days prior to arrival date have a USD $350 per guest service charge.
• Cancellations made between 59 and 26 days prior to arrival date, 50% of the total package rate will be forfeited.
• Cancellations made between 25 and 0 days prior to arrival date, 100% of the package rate will be forfeited.
• Pikaia Lodge does not accept changes in the reservation dates. In case the guest(s) changes the reservation, we will consider it as a new reservation and is subject to all the applicable penalties.
• We strongly advice our guests to take a vacations cancelation insurance with their local insurance Company.
• If a travel agent does not send the total payment to our office or our bank account on the dates and conditions specified by our reservations and cancelation Policy, Pikaia Lodge is entitled to cancel the reservation, and will not be held responsible for the cancellation towards the guest.